Return and Refund Policy

Eligibility for Returns

Returns are accepted only if:

• The product is damaged
• The product is leaked
• The wrong item is delivered

Reporting Time

• Issues must be reported within 24 hours of delivery
• Clear photos or video evidence is required

Non-Returnable Items

• Opened or used products
• Items without original packaging
• Products returned due to personal preference

Refund Process

• Approved refunds are processed within 7-10 working days
• Refunds for online payments are returned to the original payment method
• COD refunds (if approved) are adjusted through replacement or store credit

Courier Damage

• Damage caused during transit must be reported immediately
• Claims after 24 hours may not be accepted